At Advancemade Wear Sdn. Bhd., we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Shipping Area
We currently offer shipping within Malaysia only.
International shipping is not available at this time.
2. Shipping Fee
Free shipping is available for all orders within Malaysia.
There are currently no additional shipping charges at checkout. We reserve the right to update our shipping fees in the future, and any applicable charges will be shown before you complete your order.
3. Delivery Time
We aim to deliver orders within 7 days.
Delivery times are estimates and may vary depending on your location, courier operations, public holidays, peak periods, weather conditions and other circumstances beyond our control.
The estimated delivery time is therefore not guaranteed.
4. Order Processing
Orders are processed after successful payment confirmation.
Please make sure your:
- Full name
- Delivery address
- Contact number
- Other required information
are correct and complete when placing your order.
Incorrect or incomplete information may result in delivery delays.
5. Delivery Delays
Although we aim to deliver within the estimated timeframe, delays may occur due to:
- Courier delays
- Public holidays
- Peak shopping periods
- Severe weather
- Incorrect delivery information
- Failed delivery attempts
- Operational disruptions
- Other unforeseen circumstances
We will do our best to assist you with any delivery issues.
6. Delivery Address
Orders will be delivered to the address provided at checkout.
Once an order has been processed or dispatched, we may not be able to change the delivery address. Please check your delivery details carefully before completing your purchase.
7. Failed Delivery
If a delivery attempt is unsuccessful, the courier may make another attempt or provide further instructions.
If a parcel is returned to us due to an incorrect address, unsuccessful delivery attempts or other circumstances caused by the customer, additional arrangements or charges may apply for re-delivery.
8. Damaged or Incorrect Orders
Please check your order when it arrives.
If you receive a damaged, incorrect or missing item, please contact us as soon as possible.
Please provide your order number together with clear photographs of the item and packaging so that we can review the issue and assist you accordingly.
9. International Shipping
We currently do not offer international shipping.
We only deliver to addresses within Malaysia. If international shipping becomes available in the future, this policy will be updated.
10. Contact Us
If you have any questions about your order or delivery, please contact us:
Advancemade Wear Sdn. Bhd.
Company Registration No.: 202601013679 (1675777-H)
Phone: +601158741426
Email: advance.made@outlook.com